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SureStay Hotel by Best Western Kemptville

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SureStay Hotel by Best Western Kemptville

locationDowntown, Ottawa-ON

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About SureStay Hotel by Best Western KemptvilleAbout SureStay Hotel by Best Western Kemptville

Location

This hotel is located in Ottawa. The nearest airport is Ottawa - International (YOW).

Facility

38 rooms are available. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including crazy golf, fishing and hiking.

Meals

Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at SureStay Hotel by Best Western Kemptville Amenities at SureStay Hotel by Best Western Kemptville

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Pets

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective hygiene screens

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      Protective masks for guests

    • -

      Safe Stay (AHLA)

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

76

Very Good

25

Average

4

Poor

1

Terrible

2

Recent Reviews: 108

  • User:DL M

    Trip type: Solo travel

    Happy Feet

    rating21 Nov 2025

    Friendly, clean and professional. Just the way I like my stays away from home. Would stay here again and recommend to people.

  • User:Keith C

    Trip type: Couples

    Back Again

    rating08 Sept 2025

    Stayed here before, found it very good so booked again. The staff are very pleasant and friendly.Booked in fine and went to room but could not get in. Went back to reception and they had not programmed the keys so sorted it. There was no creamer and spoon packs for the coffee but after the key issue...
    Read more

  • User:LikesGoodMeals

    Trip type:

    Excellent small hotel experience

    rating05 Aug 2025

    A small but convenient hotel on our road trip. Everything exceeded expectations. Many upgrades like new flooring and granite counters. Spotlessly clean. Smart TV. Friendly staff. You even get breakfast included! Tejas Patel, General Manager at SureStay Hotel by Best Western Kemptville, responded ...
    Read more

  • User:Gail N

    Trip type: Friends getaway

    Road cruze 2025

    rating01 Aug 2025

    Four of us went on a road trip a d stayed overnight at the sure stay. The room was clean the staff were very nice and catered to whatever we needed e.g.more chairs outside Filling up our ice and giving us extra towels. Had a wonderful continental breakfast and the price was right. We recommend this ...
    Read more

  • User:Keith C

    Trip type: Couples

    As Good As Normal

    rating21 May 2025

    We have stayed in many Best Western hotels in the UK and abroad and always found them good. Checked in no problem. Big room in annex but not too far from reception, car parked right outside room.Big comfy bed, nice furniture just a few in use marks which you would expect, big aircon heating unit, ve...
    Read more

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